Payments are made via Paypal, do I need a Paypal account to proceed?

A Paypal account is NOT required to make payment, a credit/debit card may be used.

I would like to register multiple hcp delegates in one transaction, what should I do?

Please download and complete the multiple registration booking form here - Healthcare Professional Registrations

If I register to attend as an Online delegate and wish to change my registration to attending in-person, what should I do?

Please contact info@globalketo.com. You may be required to re-register, there will be an additional fee to pay.

When will I receive my refund?

We aim to refund all/any refunds within 14 days following KETO2021.

If I book to attend in Brighton and the face-to-face meeting is cancelled by the Organisers (due to Government rules/COVID), what happens to my registration? *

You will remain registered to attend Online and the difference in the fee will be refunded, ie health care professional £495 – £250 = £245 GBP refund. * * Please refer to the Terms and [...]