KETO2021 FAQ’s2021-06-28T15:59:05+00:00

KETO2021 FAQ’s

If you cannot see the answer to your query below, please email info@globalketo.com

Covid-19

What do I need to know about COVID-19 and travelling from abroad to the UK?2021-07-05T12:44:55+00:00

The UK Government rules and guidelines can be found here UK Government Border Control.

Please do not make travel arrangements without checking the rules for travelling from your country.

Registration

If I book to attend in Brighton and the face-to-face meeting is cancelled by the Organisers (due to Government rules/COVID), what happens to my registration? *2021-07-05T12:46:04+00:00

You will remain registered to attend Online and the difference in the fee will be refunded, ie health care professional £495 – £250 = £245 GBP refund. *

*  Please refer to the Terms and Conditions regarding all booking and cancellation details KETO2021 Terms and Conditions

When will I receive my refund?2021-07-05T12:46:47+00:00

We aim to refund all/any refunds within 14 days following KETO2021.

If I register to attend as an Online delegate and wish to change my registration to attending in-person, what should I do?2021-07-05T12:47:24+00:00

Please contact info@globalketo.com.  You may be required to re-register, there will be an additional fee to pay.

I would like to register multiple hcp delegates in one transaction, what should I do?2021-07-05T12:48:00+00:00

Please download and complete the multiple registration booking form here – Healthcare Professional Registrations

Payments are made via Paypal, do I need a Paypal account to proceed?2021-07-21T09:12:09+00:00

A Paypal account is NOT required to make payment, a credit/debit card may be used.

Time Zone & Language

What time zone/language is the live online meeting held?2021-07-05T12:48:40+00:00

British Summer Time (BST). All talks are given in English.

If I am in a different time zone, can I watch later? How soon will the talks be available?2021-07-05T12:49:13+00:00

Yes, you can watch at your leisure via the Digital Event Platform. Presentations will be available to view immediately at the end of each day and for >one month after.

Attendance Certificates

Will I receive an attendance certificate after the event?2021-07-05T12:49:52+00:00

All health care professional attendees will receive a CPD certificate, once verification of attendance is complete.  We aim to complete this within 30 days after KETO2021.

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